Bringing the Museum Home for Over 35 Years

The gallery is located at 47-15 36th Street in the Long Island City neighborhood of Queens. We are easily accessible by NYC subway off the 7 train at 33rd Street – Rawson Street. If you are driving, we are off Queens Blvd, a short ride over the Ed Koch (59th Street) Bridge from Manhattan or off Exit 15 (Van Dam Street) from the Long Island Expressway. We have our own driveway and street parking in front of the building for your convenience.

Our collection of nearly 30,000 artworks are mostly housed in our Long Island City gallery but many artworks are stored and not ready for display. We ask that you email us art@rogallery.com or call (+1)718-937-0901 with a list of the artworks you are interested in so we can have those artworks ready for viewing and cater the visit to show artwork that interests you.

Artwork can be purchased directly on the website on the product detail page. Below the artwork description is a blue, rectangular button that says ‘buy now’ and clicking it will begin the checkout process.

Some artworks allow the option to make an offer. If the work you are looking at has that option, a white rectangular button that says ‘make an offer’ will appear to the right of the ‘buy now’ option. Keep in mind this feature is not available on all artworks.

If your offer is accepted, you will receive an email with attached invoice prompting you to complete payment through the website directly.

We pride ourselves in providing as much information as we can about each artwork on our site. If you still have questions after reading the product detail page, you are welcome to email art@rogallery.com or calling (+1)718-937-0901 for more information.

We have been in the art business for 35+ years and have great reviews around the web for our outstanding customer service, top-of-the-line packaging/shipping, and of course for selling high-quality original artworks. Find recent reviews from actual customers at Trustpilot and friend/follow us on social media @rogallery. Contact us with any questions we are happy to help answer any lingering questions about us directly.

We are active buyers of fine art prints, paintings, sculptures, and photography. Please use our Sell Art page to enter information and photographs of the art you would like to sell. We will be in touch by email to let you know how we can best help you sell your collection.

RoGallery offers listing and consignment options for those not interested in selling outright. A listing means you keep the artwork in your possession while we use your photos and information to sell the artwork on our site and in our live auctions. A consignment means we hold the artwork at our gallery and you receive payment after it sells. Generally, we work on net pricing meaning we agree on a fair price and that is the amount you would receive on a sale with no commissions taken from your end. The gallery collects commissions from the buyer only. To submit artwork for consideration, please use our Sell Art page to upload photos and information.

We are always looking to expand our collection of contemporary artists. Please use the Sell Art page to submit your original artworks for consideration.

We offer custom framing options for artwork purchased from the gallery. Our professional framing department uses only acid-free, museum-quality materials and Plexiglas so that your new artwork is framed for preservation. If you have specific framing instructions, please email art@rogallery.com or call (+1)718-937-0901 to discuss with our framing team.

Yes, in some cases. Please use the Sell Art page to submit your artwork and make a note in the comments of what you would like to trade for. We will follow up by email with the value your artwork may have on trade with us.

Yes, our director Robert Rogal is certified by the International Fine Art Appraisers (https://www.ifaacertified.com/) to provide appraisals on your artwork. If you need written documentation for insurance or legal purposes, appraisals begin at $150/item. We can provide free evaluation over the phone if you are simply looking to get an idea of resale value. Please use the Sell Art page to upload your photos and information and note in the comments if you are looking for an idea of value or a written appraisal.

We hold live and timed auctions online at least once a month to showcase new acquisitions alongside gallery favorites. Auctions are a great way to score amazing deals on the artwork and artists you love. You can view catalogs, register as a bidder, and learn more here: https://auction.rogallery.com/

We love working with art and design professionals and are able to extend trade discounts on many of our artworks. In the past, we have worked with interior designers, museums, galleries, hotels, and hospitals to provide beautiful art at competitive prices. You are welcome to apply for a trade partnership HERE.

Buyer's Terms & Conditions:

If you wish to access or use the Site to bid on or offer to purchase any items of Property through the RoGallery Auction Site, you must accept the terms and conditions of this Agreement, without change.

PLEASE REVIEW THE FOLLOWING TERMS CAREFULLY BEFORE USING THE SITE AND ITS SERVICES. BY REGISTERING AND USING THE SERVICES OF THE SITE AS A BUYER, YOU AGREE TO BE BOUND BY ALL TERMS AND CONDITIONS OF THIS AGREEMENT AND ALL POLICIES AND GUIDELINES INCORPORATED BY REFERENCE HEREIN.

1) You will honor all bids placed in an auction and are obligated to complete the transaction if you are the winning bidder. The winning bid is defined as the highest bid in an auction without a reserve, and/or the highest bid in a reserve auction that meets or exceeds the reserve price. You acknowledge that by not fulfilling these obligations, your action or inaction may be legally actionable.

2) Buyer's Premium: A buyer's premium shall be added to each purchase to reach the total sales price. The buyer's premium for each sale is posted on the Auction detail page.

3) Total Sales Price: The total sales price of an item includes (i) the hammer price of the item (ii) the buyer's premium (iii) applicable sales and other taxes due on account of the sale, (iv) packing, shipping transportation and insurance charges. See points (5) and (6) for more information.

4) Online Bidding: By registering to bid through RoGallery Auctions you agree to accept RoGallery policies of bid history disclosure, including the policy that live online bidder's increments are not reported when bidding against an absentee bid until the absentee bid is surpassed. Please register to bid well in advance of the start time. RoGallery will not be held responsible for errors or failure to execute bid(s).

5) Absentee & Telephone Bidding: You may also register to bid in any sale by completing our Absentee/Telephone Bid form. It is located online here: Absentee and Phone Bidder Form. Contact us directly if you would like it emailed or faxed to you.

6) Shipping & Packing: We ship to locations around the World via UPS, Fedex and BAX Global. We do not have practical access to a Post Office and do not ship to P.O. Boxes.

Estimated Shipping/Packing/Insurance: within the US, $45 unframed in a tube, $125 framed & paintings; To Europe, $145 unframed in a tube -shipping to be determined on paintings and framed artworks. (All costs are Estimated)

Shipping/Packing Costs can vary greatly for flat shipments, special needs, high value and very large items. Overnight is available. We ship by the most secure methods possible. All items are professionally packed in-house and fully insured. Please inquire for specific shipping charges to your location prior to bidding. Combine auctions to save $$ on shipping. Buyers are not permitted to arrange their own shipping. Any pickups must be made within 10 days or risk being charged an additional stocking fee of $10 a day.

7) Methods of Payments: We prefer Bank Wire Transfers, but also accept Visa, Mastercard, Discover, Amex, and Money Orders shipped to confirmed addresses only. We do not accept PayPal. Pick-ups and shipments within New York State are required to pay applicable sales tax of 8.875%. Wire transfers required for all invoices $2000 and over.

International bidders: We require bank wire transfers (Swift, Chips, etc) as payment. All international bidders are responsible for taxes (VAT) and duties imposed by their governments upon receipt of the items. Wire transfer flat fee of $25 will be added to invoice.

8) Payment Due: Buyer shall communicate with Seller within three (3) days of the completion of the auction. Complete payment is due upon receipt of notification of a successful bid and shall be received by the Seller no later than 10 days following the auction. Title shall pass to the Buyer once payment in full has been made. All shipping charges will be borne by the Buyer. See point (6) above.

9) Winning Bid: The highest bidder shall be the buyer and if any dispute arises between two or more bidders, the auction coordinator shall decide the buyer.

10) Reserve Price: Some lots are offered subject to a reserve. A reserve is a confidential minimum price below which such a lot will not be sold. RoGallery will act to protect the reserve by bidding through the auctioneer. The auctioneer may open the bidding on any lot below the reserve by placing a bid on behalf of the Seller and may continue to bid on behalf of the Seller up to the amount of the reserve. This may be done by placing consecutive bids or by placing bids in response to other bidders.

11) Inquiries: Please email or call us for specific questions regarding lots at Live Auction. Answers will be provided in a timely fashion until Auction start time. We can provide more and detail photos, reference, and provenance information on most lots.

12) Withdrawal Prior to Sale: RoGallery reserves the right to withdraw any property before the sale and shall have no liability whatsoever for such withdrawal.

13) Guarantee Terms: All items in the catalog are sold as described and sales are final. Prospective bidders should personally inspect such property to determine its condition and whether it has been repaired or restored. No statement regarding condition, genuineness, attribution, provenance, authenticity, completeness, value or quality of a lot shall be construed to be an expressed or implied warranty, representation, or assumption of liability by RoGallery. If an item is materially different than was described, Buyer shall have 48 hours from the date the property is received to notify us. After the 48 hour period, all items are considered "as is", without recourse. No lot is returnable on account of property included but not specifically named and described in such lot. Lots containing three or more items, whether named or unnamed and/or selling for $200 or less, exclusive of buyer's premium, are sold not subject to return for any reason.

The foregoing guarantee is only valid to the original buyer. The item(s) must be returned in the same condition and packaging as when purchased. No purchaser shall be entitled to any remedy, relief, or damages beyond the return of the property, rescission of the sale, and refund of the purchase price; and, without limitation, no purchaser shall be entitled to damages of any kind. If we are prevented by fire, theft, or any other reason whatsoever from delivering any property to the purchaser, our liability shall be limited to the sum actually paid by the purchaser.

14) You acknowledge and agree that you have read our Terms of Use and Privacy Policy, which is incorporated by reference into, and made part of, this Agreement. We may change our Terms of Use and/or Privacy Policy in the future without notice to you and you should check our Terms of Use and Privacy Policy sections of the Site frequently for changes. Except as authorized herein and unless otherwise authorized or consented, you agree not to use any information regarding other participants which is accessible from the Site or disclosed to you through the Site except to enter into and complete transactions. You agree not to use any such information for purposes of solicitation, advertising, unsolicited e-mail or spamming, harassment, invasion of privacy, otherwise objectionable conduct or otherwise inconsistent with our Terms of Use and/or Privacy Policy.

15) Buyer agrees not to use brand names, and/or misleading or inappropriate aliases for their screen name.

16) You are strictly prohibited from placing bids or causing bids to be placed on any item of Property for the purpose of artificially increasing or otherwise manipulating the bidding process on the Site or the bid price of any item of Property listed on the Site.

17) Entire Agreement; Waiver. This Agreement, including the RoGallery User Agreement and all exhibits and other documents incorporated by reference, set forth the entire understanding and agreement of the parties and supersedes any and all other written or oral agreements or understandings between the parties as to the subject matter of this Agreement. In the event of an inconsistency between this Agreement and any other document, which is part of this Agreement, the terms of this Agreement shall govern. From time to time during the term of this Agreement, RoGallery may amend this Agreement (including any incorporated documents) by posting the amended terms on the AuctionZip.com Site, emailing notice of the amendment to the Buyer, or otherwise communicating such amendment to the Buyer. Each amendment will be effective immediately after it is initially posted on the RoGallery site, emailed to the Buyer, or otherwise communicated to the Buyer. The waiver of a breach of any provision of this Agreement will not operate or be interpreted as a waiver of any other or subsequent breach. The laws of the State of New York shall govern all transactions.

RoGallery accepts payment by credit card (Visa, Master Card, Discover, American Express), bank wire, and check. PayPal and ShopPay are accepted when checking out with Shopify. On international orders or transactions over $9000, we do request payment by bank wire. Checks and Money Orders can be made out to RoGallery and sent to our gallery address, 47-15 36th Street, Long Island City, NY 11101. Please note that a processing fee of 4% may be applied on special orders, including accepted offers.

Orders picked up at the gallery or shipped within New York state are subject to 8.875% sales tax. Due to updated laws across the United States passed in 2019, sales tax is now applicable for buyers outside of New York state as well. Please check your local tax rates to determine how sales tax will be calculated on your order.

All artworks that ship outside the United States are subject to the import/VAT fees of the destination country. When you purchase an artwork on our site and indicate a shipping address outside of the US, you will be prompted to pay these taxes upon arrival of the item into customs in your country.

If you place an order that you’d like to cancel, please contact art@rogallery.com or call (+1)718-937-0901 to let our team know. We typically ship within one business day, so if you want to cancel an order that has already shipped it would fall under our return policy of 5 days with all original packaging materials. Please notify us as soon as you become aware of an error, and be sure to check the details of your order carefully before placing it. There is a 10% cancellation fee to cover lost credit card costs.

If an item does not meet your expectations, we have a 5 day return policy. Items must be returned in the same condition with all the same packing materials to receive a refund. Please contact us within 5 days of receiving your artwork for a refund or credit towards another purchase. Returns started within this window are subject to a restocking fee of 10% to cover processing fees. If after 5 days we accept a return, you would be subject to a 25% restocking fee. Any incurred shipping costs on our end will be subtracted from the total amount refunded. Please note that we do not allow returns on custom orders, custom framing, or auction items.

Shipping quotes are based on the size of the artwork and its value. We typically ship with UPS and FedEx insured for the full value in case there is ever a problem in transit.

All items are packed in-house and shipped via UPS, FedEx, USPS, white glove delivery, or global carrier services.  We ship all items with signature required and fully insured, so we are unable to ship to PO boxes. Framed artworks ship in double-walled cardboard boxes with compostable, eco-friendly packing peanuts. Unframed artworks ship in sturdy, crush-proof shipping tubes or flat in layered cardboard.

You are welcome to stop by the gallery to pick up purchased artwork. Make an appointment by emailing art@rogallery.com or calling (+1)718-937-0901 to let us know when you would like to stop by so we can have it packed and ready to go.

When your order ships, you will receive an email with the UPS or FedEx tracking number. If we ship with a white glove courier, we will be in touch by phone or email to coordinate delivery date and time with our driver.